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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Moore

December 2, 2025

5  out of  5
rating by Virginia Moore
"Robin helped us with PART D. She is so knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Robin was knowledgeable and helpful with your Part D needs. We appreciate your trust and are here if you need any further assistance!"
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Marcia Ryan

November 26, 2025

5  out of  5
rating by Marcia Ryan
"Go through Carolyn and Robin for auto home and health insurance. Very satisfied. Can call anytime and they always get back to us. We are very happy and well taken care of there."
We responded:
"Thank you so much for your kind words Marcia! We're thrilled to hear that Carolyn and Robin have been able to provide you with excellent service and support for your auto, home, and health insurance needs. Your satisfaction is our top priority, and we’re always here whenever you need us. We truly appreciate your trust and look forward to continuing to take great care of you!"
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Craig Rice

November 26, 2025

5  out of  5
rating by Craig Rice
"My wife Lisa has had Robin Ideus help her immensely dealing with her father's medical insurance needs. She has helped to get the right health plans for his health and prescription needs. Robin has always return phone calls promptly and clear up any questions or concerns when they would pop up."
We responded:
"Thank you so much for your kind words Craig! We’re delighted to hear that Robin was able to assist Lisa and her father in finding the right health plans to meet his needs. Providing prompt and clear support is very important to us, and we’re glad Robin could make the process easier for your family. Please don’t hesitate to reach out if you need any further assistance in the future!"
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Vicki Little

November 25, 2025

5  out of  5
rating by Vicki Little
"Lori gave us excellent service! Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lori provided you with excellent service. We appreciate your feedback and look forward to serving you again!"
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Dale Little

November 25, 2025

5  out of  5
rating by Dale Little
"Going on medicare is kind of scary deal, not knowing what direction to go. Carolyn & Lori have been great help to my wife and I. Thank you."
We responded:
"We are so glad we were able to help you! Thank you for trusting us and for sharing your experience!!! We appreciate you and your business!"
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Charles Warner

November 21, 2025

5  out of  5
rating by Charles Warner
"Madison was very helpful in finding ways to save me money on both auto and home insurance- thank you so much. Much appreciated"
We responded:
"Thank you so much for your kind words Charles! We're thrilled to hear that Madison was able to help you find savings on both your auto and home insurance. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
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Benjamin Cox

November 18, 2025

5  out of  5
rating by Benjamin Cox
"100% A+ Service. Would recommend Carolyn and her team to anyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience working with our team. Your recommendation means a lot to us!"
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John Black

November 15, 2025

5  out of  5
rating by John Black
"I live in Pekin, but I use Carolyn Wright in Rushville as my agent because of the great service her and her staff give when I have a question or a change to my policies. I talked to Madison today doing my yearly review of my insurance policies, she was very professional and great answering my questions. I give them five stars hands down!"
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that Carolyn, Madison, and the entire team have provided you with the excellent service you deserve. Your satisfaction is our top priority, and we're always here to help with any questions or changes you may have. We truly appreciate your five-star review and look forward to assisting you for years to come!"
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Curtis & Valerie Koch

October 28, 2025

5  out of  5
rating by Curtis & Valerie Koch
"Carolyn and staff go above and beyond with their service! We appreciate them being so thorough!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear our team went above and beyond to provide thorough service. We truly appreciate your kind words and look forward to continuing to serve you!"
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Jamik2

October 28, 2025

5  out of  5
rating by Jamik2
"Delaney gave excellent service for us today! Highly recommend."
We responded:
"Thank you so much for your kind words Jami! We're thrilled to hear that Delaney provided excellent service. We appreciate your recommendation and look forward to serving you again!"
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Richard Young

October 28, 2025

5  out of  5
rating by Richard Young
"They are always professional, knowledgeable, and very accommodating to my insurance needs and questions. This happens every time I call this office."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team consistently provides professional, knowledgeable, and accommodating service. Your satisfaction is our top priority, and we look forward to assisting you whenever you need us!"
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Maggie Nixon

October 27, 2025

5  out of  5
rating by Maggie Nixon
"Emma was great and helped us get a lower premium on our renters insurance!"
We responded:
"Thank you for your kind words Maggie! We’re so glad Emma could help you secure a lower premium on your renters insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Marilyn Ferguson

October 27, 2025

5  out of  5
rating by Marilyn Ferguson
"I am very pleased with the way our insurance was handled! Carolyn Wright and her assistant, Madison went over everything in a very professional and understandable matter. As long time State Farm Insurance customers we won't be switching anytime soon!"
We responded:
"Thank you so much for your kind words and continued trust in us! We're thrilled to hear that Madison provided you with professional and clear service. It’s a pleasure to have you as a valued State Farm customer, and we look forward to supporting your insurance needs for many years to come!"
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Kile Moore

October 21, 2025

5  out of  5
rating by Kile Moore
"Emma Thornton was helpful in lowering my car insurance and was very professional and easy to deal with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emma was able to help lower your car insurance and provided professional, easy-to-work-with service. We'll be sure to pass along your compliments to her! If you need any further assistance, please don't hesitate to reach out."
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Michael Wise

October 14, 2025

5  out of  5
rating by Michael Wise
"Always very professional and wanting to field any questions i might have."
We responded:
"Thank you so much for your kind words! We're glad to hear that you find our team professional and helpful. We're always here to answer any questions you may have. Looking forward to assisting you again!"
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Craig Reid

October 8, 2025

5  out of  5
rating by Craig Reid
"Priscilla did a wonderful job helping me add my dad's car to my insurance after his passing. She is very professional and a pleasure to work with. Always prompt and courteous."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Priscilla provided you with professional and courteous service during such an important time. We'll be sure to share your feedback with her. If you ever need assistance in the future, please don't hesitate to reach out!"
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Shirley Crank

September 30, 2025

5  out of  5
rating by Shirley Crank
"Carolyn and staff go above and beyond with their service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided exceptional service. We truly appreciate your support!"
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florencio guijosa

September 29, 2025

5  out of  5
rating by florencio guijosa
"I had such a great experience with Emma at State Farm. She took the time to help me set up the app and explained how Drive Safe & Save works so I could get the most out of it. She made the whole process simple and stress-free, and I really appreciate how patient and knowledgeable she was. Definitely recommend her if you need insurance help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emma provided you with excellent service and made the process simple and stress-free. We'll be sure to pass along your compliments to her. If you ever need any more assistance with your insurance or the Drive Safe & Save program, please don't hesitate to reach out. We truly appreciate your recommendation!"
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Emilly Thornton

September 29, 2025

5  out of  5
rating by Emilly Thornton
"I just got insurance for my first car, and Emma made the process so easy for me. I had no idea where to start, but they explained everything in a way I could understand and helped me find the right coverage. I feel much more confident knowing I’m protected. Super professional, patient, and kind—I couldn’t have asked for a better first experience with insurance! Highly recommend!"
We responded:
"Thank you so much for your kind words Emilly! We're thrilled to hear that Emma made your first car insurance experience smooth and easy. Helping our clients feel confident and informed is our top priority, and it's wonderful to know Emma provided that for you. We truly appreciate your recommendation and look forward to supporting you with your insurance needs in the future!"
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Shanda Chute

September 16, 2025

5  out of  5
rating by Shanda Chute
"After spending days helping my daughter shop around for car insurance for her first car, we are so glad we chose State Farm. Emma was very confident & knowledgeable & did a wonderful job explaining coverage to us. She was very patient & answered all our questions & was very thorough throughout the whole process, making sure the policy was exactly what she needed. Thank you for your kindness, professionalism & for a great first experience with buying insurance!"
We responded:
"Thank you so much for your kind words and for choosing State Farm for your daughter’s first car insurance! We’re thrilled to hear that Emma provided knowledgeable, patient, and thorough support throughout the process. It means a lot to us that she was able to make your experience positive and clear. We’re here to help anytime you need—wishing your daughter safe and happy driving!"
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Gayle Brough

September 5, 2025

5  out of  5
rating by Gayle Brough
"I've always had great service with State Farm. From going in to pay a bill or collecting off a claim, their team is top notch!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has consistently provided you with great service, whether it's paying a bill or assisting with a claim. Your satisfaction means a lot to us, and we look forward to continuing to serve you!"
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Matthew Thiner

August 27, 2025

5  out of  5
rating by Matthew Thiner
"I have appreciated the time that Carolyn and Madison have taken to go over my entire policy when I switch to their location. They were patient as they explained how I was covered and adjusted everything so that I could save some money but have the covered I wanted. They gave good suggestions on how to make some of those adjustments. They then called me in again as a policy was being renewed to explain how we can adjust that as well. I appreciate the time they take to make sure I have everything I need and I understand my policy."
We responded:
"Thank you so much for your kind words! Providing clear explanations and personalized suggestions to help you save money while ensuring you have the right coverage is very important to us. We truly appreciate your trust and look forward to continuing to support you with your insurance needs!"
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belinda hunter

August 20, 2025

5  out of  5
rating by belinda hunter
"Priscilla went above and beyond to help me with my insurance coverage!!! She is amazing!!! Thank you soooo much Priscilla !!!! Your the Best!!!!🏆"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Priscilla went above and beyond to assist you. We'll be sure to pass along your kind words to her. Your satisfaction means a lot to us!"
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Matthew Dambacher

August 18, 2025

5  out of  5
rating by Matthew Dambacher
"Madison made getting car insurance fast and easy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison made getting your car insurance fast and easy. We appreciate your business!"
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Pamela Gregory

August 14, 2025

5  out of  5
rating by Pamela Gregory
"ROBIN HELPED ME ABOVE AND BEYOND WITH ALL MY MEDICARE NEEDS. I HIGHLY RECOMMEND ROBIN FOR ALL HER EXPERTISE IN MEDICARE."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was able to assist you above and beyond with your Medicare needs. We truly appreciate your recommendation and are glad to have her expertise on our team. If you ever need anything else, please don't hesitate to reach out!"