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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dianna crum

January 14, 2026

5  out of  5
rating by dianna crum
"Carolyn and Madison make it so easy to talk to about insurance. Easy to make decisions. Thank you both."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. dianna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carolyn Wright’s Team—we are always here to help! "
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Elvin Cooley

January 13, 2026

4  out of  5
rating by Elvin Cooley
"Emma and Carolyn took great care of me!"
We responded:
"Thank you for the great review, Elvin. We appreciate you taking the time to review State Farm Agent Carolyn Wright’s Team here in our Rushville office! "
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Jay Henninger

January 8, 2026

5  out of  5
rating by Jay Henninger
"Carolyn and her staff are the best. Just had to have my windshield replaced and they filed the claim that day and a few days later I had a new windshield, no headaches whatsoever. Thanks again!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Carolyn and the team made your windshield replacement quick and hassle-free. It's our goal to provide smooth, stress-free service, and we're glad we could deliver that for you. If you ever need anything else, we're here to help!"
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Fanny Kapinga

December 23, 2025

5  out of  5
rating by Fanny Kapinga
"State Farm has been nothing but amazing to work with. They treat you like a person, not just a policy number. Every interaction has been smooth, respectful, and reassuring. They take the time to answer questions and make sure you understand your coverage. It’s comforting knowing I’m insured by a company that genuinely cares. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review Fanny! We're thrilled to hear that you’ve had such a positive experience with our team. Treating our clients like family and ensuring you feel confident and cared for is our top priority. We truly appreciate your recommendation and look forward to continuing to support you in the future!"
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Kali Sewika

December 20, 2025

5  out of  5
rating by Kali Sewika
"Come see Emma Thornton in rushville !! They are so sweet. Very good rates & overall good insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emma provided you with excellent service and that you’re happy with our rates and insurance options. We appreciate your support and look forward to serving you again in Rushville!"
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Khaing Moe Thu

December 16, 2025

5  out of  5
rating by Khaing Moe Thu
"Good service, nice"
We responded:
"Thank you for your kind words! We're glad to hear you had a positive experience with our service. We look forward to serving you again soon!"
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Mary Clark

December 10, 2025

5  out of  5
rating by Mary Clark
"Lori and Carolyn were fantastic. They even made time for a meeting in Hamilton. They were very professional and gave us all the time needed."
We responded:
"Thank you so much for your kind words Mary! We're thrilled to hear that you were provided a great experience! We truly appreciate your trust in us and are always here if you need anything in the future."
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David Law

December 8, 2025

5  out of  5
rating by David Law
"Very good service been wth them for year s"
We responded:
"Thank you so much for your continued support and loyalty over the years David! We're thrilled to hear you've had a great experience with our service. We look forward to serving you for many more years to come!"
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Virginia Moore

December 2, 2025

5  out of  5
rating by Virginia Moore
"Robin helped us with PART D. She is so knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Robin was knowledgeable and helpful with your Part D needs. We appreciate your trust and are here if you need any further assistance!"
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Marcia Ryan

November 26, 2025

5  out of  5
rating by Marcia Ryan
"Go through Carolyn and Robin for auto home and health insurance. Very satisfied. Can call anytime and they always get back to us. We are very happy and well taken care of there."
We responded:
"Thank you so much for your kind words Marcia! We're thrilled to hear that Carolyn and Robin have been able to provide you with excellent service and support for your auto, home, and health insurance needs. Your satisfaction is our top priority, and we’re always here whenever you need us. We truly appreciate your trust and look forward to continuing to take great care of you!"
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Craig Rice

November 26, 2025

5  out of  5
rating by Craig Rice
"My wife Lisa has had Robin Ideus help her immensely dealing with her father's medical insurance needs. She has helped to get the right health plans for his health and prescription needs. Robin has always return phone calls promptly and clear up any questions or concerns when they would pop up."
We responded:
"Thank you so much for your kind words Craig! We’re delighted to hear that Robin was able to assist Lisa and her father in finding the right health plans to meet his needs. Providing prompt and clear support is very important to us, and we’re glad Robin could make the process easier for your family. Please don’t hesitate to reach out if you need any further assistance in the future!"
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Vicki Little

November 25, 2025

5  out of  5
rating by Vicki Little
"Lori gave us excellent service! Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lori provided you with excellent service. We appreciate your feedback and look forward to serving you again!"
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Dale Little

November 25, 2025

5  out of  5
rating by Dale Little
"Going on medicare is kind of scary deal, not knowing what direction to go. Carolyn & Lori have been great help to my wife and I. Thank you."
We responded:
"We are so glad we were able to help you! Thank you for trusting us and for sharing your experience!!! We appreciate you and your business!"
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Charles Warner

November 21, 2025

5  out of  5
rating by Charles Warner
"Madison was very helpful in finding ways to save me money on both auto and home insurance- thank you so much. Much appreciated"
We responded:
"Thank you so much for your kind words Charles! We're thrilled to hear that Madison was able to help you find savings on both your auto and home insurance. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
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Benjamin Cox

November 18, 2025

5  out of  5
rating by Benjamin Cox
"100% A+ Service. Would recommend Carolyn and her team to anyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience working with our team. Your recommendation means a lot to us!"
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John Black

November 15, 2025

5  out of  5
rating by John Black
"I live in Pekin, but I use Carolyn Wright in Rushville as my agent because of the great service her and her staff give when I have a question or a change to my policies. I talked to Madison today doing my yearly review of my insurance policies, she was very professional and great answering my questions. I give them five stars hands down!"
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that Carolyn, Madison, and the entire team have provided you with the excellent service you deserve. Your satisfaction is our top priority, and we're always here to help with any questions or changes you may have. We truly appreciate your five-star review and look forward to assisting you for years to come!"
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Curtis & Valerie Koch

October 28, 2025

5  out of  5
rating by Curtis & Valerie Koch
"Carolyn and staff go above and beyond with their service! We appreciate them being so thorough!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear our team went above and beyond to provide thorough service. We truly appreciate your kind words and look forward to continuing to serve you!"
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Jamik2

October 28, 2025

5  out of  5
rating by Jamik2
"Delaney gave excellent service for us today! Highly recommend."
We responded:
"Thank you so much for your kind words Jami! We're thrilled to hear that Delaney provided excellent service. We appreciate your recommendation and look forward to serving you again!"
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Richard Young

October 28, 2025

5  out of  5
rating by Richard Young
"They are always professional, knowledgeable, and very accommodating to my insurance needs and questions. This happens every time I call this office."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team consistently provides professional, knowledgeable, and accommodating service. Your satisfaction is our top priority, and we look forward to assisting you whenever you need us!"
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Maggie Nixon

October 27, 2025

5  out of  5
rating by Maggie Nixon
"Emma was great and helped us get a lower premium on our renters insurance!"
We responded:
"Thank you for your kind words Maggie! We’re so glad Emma could help you secure a lower premium on your renters insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Marilyn Ferguson

October 27, 2025

5  out of  5
rating by Marilyn Ferguson
"I am very pleased with the way our insurance was handled! Carolyn Wright and her assistant, Madison went over everything in a very professional and understandable matter. As long time State Farm Insurance customers we won't be switching anytime soon!"
We responded:
"Thank you so much for your kind words and continued trust in us! We're thrilled to hear that Madison provided you with professional and clear service. It’s a pleasure to have you as a valued State Farm customer, and we look forward to supporting your insurance needs for many years to come!"
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Kile Moore

October 21, 2025

5  out of  5
rating by Kile Moore
"Emma Thornton was helpful in lowering my car insurance and was very professional and easy to deal with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emma was able to help lower your car insurance and provided professional, easy-to-work-with service. We'll be sure to pass along your compliments to her! If you need any further assistance, please don't hesitate to reach out."
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Michael Wise

October 14, 2025

5  out of  5
rating by Michael Wise
"Always very professional and wanting to field any questions i might have."
We responded:
"Thank you so much for your kind words! We're glad to hear that you find our team professional and helpful. We're always here to answer any questions you may have. Looking forward to assisting you again!"
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Craig Reid

October 8, 2025

5  out of  5
rating by Craig Reid
"Priscilla did a wonderful job helping me add my dad's car to my insurance after his passing. She is very professional and a pleasure to work with. Always prompt and courteous."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Priscilla provided you with professional and courteous service during such an important time. We'll be sure to share your feedback with her. If you ever need assistance in the future, please don't hesitate to reach out!"
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Shirley Crank

September 30, 2025

5  out of  5
rating by Shirley Crank
"Carolyn and staff go above and beyond with their service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided exceptional service. We truly appreciate your support!"